Guest Services
24-Hour Business Center
24-Hour Business Center
In addition to the business centre computer on the lower ground floor, each guest bedroom and suite features a desk for both business or trip planning. Our housekeeping team can also place a laptop cushion in guest bedrooms for convenience.
24-Hour Concierge
24-Hour Concierge
Included within the 5-star service of The Milestone Hotel & Residences, the reception and concierge team will be on hand 24-hours.
24-Hour Doctor Referral Service
24-Hour Front Desk
24-Hour Housekeeping
24-Hour Reception Service
24-Hour Room Service
24-Hour Security
24-Hours Manager on Duty
A/V Equipment
Afternoon Tea
Afternoon Tea
Award winning Afternoon Tea is served in the sumptuous Park Lounge, al fresco Conservatory and traditional Cheneston's Restaurant.
Airport Transportation
Baby Cot and Folding Beds
Baby Cot and Folding Beds
For rooms and suites accommodating 3 or 4 guests, an extra bed can be arranged as either a sofa-bed, daybed or roll-a-way bed, depending upon the individual design of the room. Additionally, baby cots can be arranged. Our reservations team would be more than happy to assist with any of these requests ahead of your arrival, and we shall ensure your room is perfectly laid.
Baby Cribs Available
Babysitting on Request
Babysitting on Request
Babysitting can be organised in advance with a partnership Nanny service via our housekeeping team.
Baggage Storage Services
Banquet Services
Banquet Services
Our Conference & Banqueting team will be more than happy to assist in planning the perfect occasion, whether this be a celebration dinner, business luncheon or Wedding.
Bell Staff
Bilingual Staff
Business Services
Car-Hire
Car-Hire
Our Head Chauffeur Colin Monplaisir and his team await to whisk you off to wherever you desire with our fleet of private, chauffeur-driven cars, which includes a Bentley Arnage, Range Rover
Catering
Catering
The Milestone offers formal dining in Cheneston's Restaurant, Afternoon Tea in The Park Lounge and bar menu of canapes and informal dining within The Stables Bar and Conservatory. Additionally, private dining and Weddings are catered for within The Oratory, The Windsor Suite and The Map Room.
Chauffeur Service on Request
Children's Amenities
Children's Amenities
Bespoke amenities can be arranged for children including a mini Milestone passport filled with fun activities, 'Miles' the Milestone teddy bear and carefully crafted towel animal decorations.
Children's Turndown Service
City Tours
Complimentary Health Club Access
Complimentary Health Club Access
The Milestone Health Club features a resistance plunge pool, fully equipped gym, Sauna, two treatment rooms and changing facility. This is exclusively for hotel and residence guests.
Complimentary High Speed Internet Access
Complimentary Incoming Faxes
Complimentary Newspaper
Complimentary Shoe Shine
Complimentary Storage of Personal Items for Future Visits
Complimentary Tea & Coffee Delivered with Wake Up Call
Complimentary Wireless (WiFi) Internet
Computer Rental
Concierge
Copy & Printing Service
Daily Newspaper
Daily Newspaper Upon Request
Dedicated Guest Services Director
Dining Experience
Dining Experience
Every dining experience at The Milestone is indeed an experience. The dedicated team look forward to welcoming you.
Dog Walking
Doorman
Doorman
Our Milestone Doorman offers a friendly welcome.
Dry Cleaning
Escort to Room
Evening Turndown Service
Executive / VIP Services
Express Check-In
Front Desk
Guest Relations Services
Health Services
Hearing Impaired Services
Hotel and Restaurant Reservations
Hotel and Restaurant Reservations
The Milestone Team can be contacted 24-hours for reservations and enquiries. We look forward to welcoming you.
Housekeeping
In room tea & coffee making facilities
In-room Massage
In-room Safe Deposit Box
In-room Spa Services
In-room minibar
Laundry Facilities
Laundry Service
Laundry Service
Dry Cleaning Service can be arranged with our housekeeping team. Additionally, each Residence features a washer dryer for your convenience.
Limousine Service
Luggage Assistance
Luggage Storage
Luxury Car Service
Mail Services
Massage Service
Meeting Planning
Meeting Planning
Our Conference & Banqueting Team will be more than happy to assist with any meeting planning.
Mobile Phone Rentals
Morning Newspaper
Multilingual Staff
Newspaper
Personal Check-In Service
Personal Concierge Service
Personal Hair and Make-up Service
Personal Valet
Pet Amenities
Pet Policy
Pet Sitting Service
Pet Walking Services
Pet-Friendly
Pet-Friendly
The Milestone is pet friendly, pet amenities will be placed in the room ahead of arrival, these include pet menu, cosy bed and selection of treats, and services including pet-walking, grooming and pet-sitting can be arranged with the concierge team.
Picnic Catering
Picnic Catering
'Picnic in the park' is a speciality of The Milestone, and whilst absolutely stunning in the Kensington Gardens and Hyde Park just across the road, the destinations are limitless with our Chauffeur driven Bentley.
Postal Services
Pressing Service
Printing Services
Private Car & Driver
Private Chauffeur
Private Chef
Private Dining
Room Service
Tea Service
Tours & Excursions
Turndown Service
Turndown Service
The Milestone team offer a twice daily housekeeping service for all rooms, suites and residences.
Twice-Daily Housekeeping
Twice-Daily Housekeeping
Twice daily housekeeping service is available for all rooms, suites and residences of The Milestone Hotel & Residences unless otherwise requested.
VIP Assistance
VIP Rooms & Services
VIP Rooms & Services
Milestone Suites are finished to the highest of standards and an idyllic oasis.
VIP Treatment
VIP Treatment
Exclusive experiences can be arranged to enhance out guest's stay in The Milestone Suites.
Valet Parking
Valet Parking
Valet parking is available from right outside the hotel entrance and does not need to be pre-arranged for your convenience.
Wake Up Service
Wake Up Service
Our reception team are more than happy to offer a wake-up call for you.
Wardrobe Storage
Wedding Arrangement
Wedding Vow Renewal Ceremonies
Wedding Vow Renewal Ceremonies
Both The Oratory and The Windsor Suite are licensed for wedding ceremonies and vow renewals.
Welcome Amenities
Welcome Drink
Well-behaved Dogs Accepted
Well-being Services
Wheelchair Accessible
Wi-Fi
Yoga
